Account Access & Bill Payments

Use CampusWeb to access our system for checking account balances, reviewing billing statements, and making payments by credit card or e-check. You also can authorize parents or others to view your account and make payments. View the Financial Aid Terms and Conditions.


Your Financial Responsibilities

Review the student financial responsibilities statement for detailed info about payment expectations, financial holds, late-payment and collection fees, communication, billing, returned payments, withdrawal, and your contractual obligations to pay.

Payment due dates:

Session Payment Due
Rindge fall semester (incoming students) June 1
Rindge fall semester (continuing students) July 1
Rindge spring semester (incoming and continuing students) December 1
Rindge summer sessions (incoming and continuing students) First day of term
Online undergraduate and graduate students First day of term

Steps to Access Your Account

Use these instructions to access your account:

  1. Log in to CampusWeb.
  2. Select the “Students” tab at the top of the screen. (Online undergraduate students should select “Undergraduate.” Graduate students should select “Grad Students.”)
  3. Select “Billing/Financial Aid” on the left-hand side of the screen.
  4. Select “Check Account Info and Make Payments in Transact Payments.” A new Transact Payments window will appear and show your account overview, including current balance. Select links as needed to view statements, send a payer invitation (for example, to a parent—see below), or review recent payments.

Use Transact Payment links as needed to manage your account:

-My Account - Add payment methods, send a payer invitation, and sign up for direct deposit refunds (e-refund)

-Overview – A Transact Payments account overview

-Payment Plans – Enroll in a payment plan or view your current payment plan

-Make a Payment - Make a payment to your payment plan, account balance, or add funds to raven card

-Transactions – View recent transactions made in Transact Payments

-Statements - View and/or save any billing statement; notification of new statements will be sent to your Franklin Pierce e-   mail address

Statement Notifications and Payment Options

You’ll receive a notification at your Franklin Pierce email address whenever you have a new statement. You can view all your statements via CampusWeb and Transact Payments—see the account-access instructions above.

Common payment options include:

  • Credit card via Transact Payments: A $3.00 minimum fee or 2.75% surcharge (whichever is higher) applies to all credit card transactions. You can pay with MasterCard, Visa, Discover, or American Express.
  • E-check (ACH) via Transact Payments: are accepted at .50 per transaction 
  • Mailed check: To make a payment by mail, note student name and 6-digit student ID number in the memo line of a check and mail to:

Student Financial Services
Franklin Pierce University
40 University Drive
Rindge, NH 03461

You also can make payments using domestic or international wire transfer. See these instructions:

Wire payments to:

Peoples United Bank NA
850 Main Street
Bridgeport, CT
Routing #: 221172186

For credit to the account of:

Franklin Pierce University
Account number: 400589330

Include the following information:

  • Amount of payment in U.S. dollars
  • Beneficiary: FRANKLIN PIERCE UNIVERSITY/Account # 400589330
  • Payment details: Student’s first name and 6-digit student ID number

You’re responsible for any costs for the wire/ACH transfer.

If you wish to receive confirmation of receipt, email OSFS@franklinpierce.edu and notify the Student Financial Services team about the wire. Specify the amount set, the date of the transfer, student’s name, and student ID number in your email.

Wire payments to:

Peoples United Bank NA
850 Main Street
Bridgeport, CT
Swift Code: PESBUS33
Routing #: 221172186

For credit to the account of:

Franklin Pierce University
Account number: 400589330

Include the following information:

  • Amount of payment in U.S. dollars
  • Beneficiary: FRANKLIN PIERCE UNIVERSITY/Account # 400589330
  • Payment details: Student’s first name and 6-digit student ID number

You’re responsible for any costs for the wire/ACH transfer.

If you wish to receive confirmation of receipt, email OSFS@franklinpierce.edu and notify the Student Financial Services team about the wire. Specify the amount set, the date of the transfer, student’s name, and student ID number in your email.

Franklin Pierce University has partnered with Transact to offer Fall/Spring payment plans for our Rindge Undergraduate Students. Learn more about Monthly payment plans here.

SET UP AN AUTHORIZED PAYER IN Transact Payments

  • Click My Account

-Click Send a payer invitation
-Enter the first name, last name, and e-mail address of the parent/guardian
-Click the Allow access to statements checkbox if you wish for the parent to have access to make payments in Transact Payments as well as access to view statements. If you leave this box unchecked, the payer will only be granted  access to make payments in Transact Payments and will be unable to view statements
-Include a personal message to the payer, if desired
-Click Send invitation

  • Parent/payer will receive an e-mail from noreply@franklinpierce.eduwhich will provide
    -Parent/Payer PIN
    -Parent/Payer Password
    -Parent link to access Transact Payments

After a student has authorized you as a payer on their account, you will receive an e-mail from noreply@franklinpierce.edu containing your PIN, a temporary password and the web address for the payment portal web site. (If you do not receive this notification e-mail within minutes after the student authorizes you, please check your Spam e-mail box.) We recommend that you bookmark the Transact payments portal web site for convenient access in the future.

How to Set Up Direct Deposit for Refunds

You can receive any payment refunds directly to your bank account. Follow these steps to enroll in eRefund:

  1. Log into CampusWeb.
  2. Select the “Students” tab at the top of the screen. (Online undergraduate students should select “Undergraduate.” Graduate students should select “Grad Students.”)
  3. Select “Billing/Financial Aid” on the left-hand side of the screen.
  4. Select “Check Account Info and Make Payments in Transact Payments.” A new Transact Payments window will appear and show your account overview.
  5. To enroll in eRefund, click “Sign Up for Direct Deposit Refunds!” on the overview page or click My Account, look for the “Direct Deposit Refunds” link, and click “Sign Up.
  6. Read and agree to the terms and conditions.
  7. Supply info for the bank account where you’d like to receive refunds.
  8. If you have already linked your preferred bank account through the Transact Payments portal, you can choose that account and proceed. If you want to add a new or different account, select “New Bank Account” and enter the account holder name, account type, routing number, and bank account number. You can also provide a nickname for this account. When done, click “Continue.” Note that you can’t complete this step without a valid routing number.
  9. Review the bank account info you’ve entered. Select “Change” to go back and make corrections. Click “Complete” to finish the process.

Franklin Pierce uses an account authorization process that confirms valid routing and account numbers prior to permitting direct deposits. You will receive paper refund checks at your permanent address on file until this process is completed. Authorization can take a few weeks.

How to Request Raven Card Transfers

If you’re studying on the Rindge campus, you can transfer all or part of any account credit balances to your Raven Card. Follow these steps:

  1. Email OSFS@franklinpierce.edu from your Franklin Pierce email account. (We can’t process requests from other email accounts.)
  2. Enter “Raven Card” in the email subject line.
  3. In the body of your email, indicate the amount you’d like transferred to your Raven Card; your first name, middle initial, and last name; and your 6-digit student ID number.

You’ll receive an email confirmation once we process your request. Note that funds transferred to your Raven Card cannot be transferred back to your student account. Any unspent Raven Card funds will be refunded to you when you graduate, withdraw, or take a leave of absence from Franklin Pierce.

Raven Card transfers for Fall are completed from August 1st-October 15th. Transfers for Spring open January 2nd. Please note that Raven Card transfers may be temporarily suspended on dates that student refunds are processed.


Contact Financial Aid

(877) 372-7347
osfs@franklinpierce.edu
Monday-Wednesday, 8 a.m.-4:30 p.m.
Thursday, 8 a.m.-3 p.m.
Friday, 8 a.m.-4:30 p.m.